If you wish to know how the transformation is brought about in an organization, read, ‘Employs First, Customers Second’ by Vineet Nayar. In this book Vineet Nayar gives an honest account of the transformation at HCL Technologies. It talks about author’s journey and how the company went on to become the IT Giant, after implementing a new concept. Author describes in a great detail about the challenges faced by him.
Most organizations still run on the same old principles and management theories followed from ages. However, the time has changed and so have the challenges.
Employee First, Customer Second, not only challenges the old age wisdom practiced for ages but provides a successful execution of the concept of Employees first and the miraculous result brought out by it. It talks about individual’s role in an organization, leveraging the potential of the employees. The book mentions about fresh ideas and tools that have proved to be the change makers. It introduces you to the concepts like Value Zone, Mirror/Mirror, Transparent House, Zero Tickets, and fresh perspective on 360 degree evaluation and feedback.
Employs First, Customers Second is a must read for all the executives and CEOs to understand how the transformation is brought about in an organization. It helps you understand how an organization creates a value for it. Must read for all executives, it gives a new perspective on the role of HR and staff executives.
To buy this book visit >>> http://www.infibeam.com/Books/employees-first-customers-second-vineet-nayar/9781422143872.html
Most organizations still run on the same old principles and management theories followed from ages. However, the time has changed and so have the challenges.
Employee First, Customer Second, not only challenges the old age wisdom practiced for ages but provides a successful execution of the concept of Employees first and the miraculous result brought out by it. It talks about individual’s role in an organization, leveraging the potential of the employees. The book mentions about fresh ideas and tools that have proved to be the change makers. It introduces you to the concepts like Value Zone, Mirror/Mirror, Transparent House, Zero Tickets, and fresh perspective on 360 degree evaluation and feedback.
Employs First, Customers Second is a must read for all the executives and CEOs to understand how the transformation is brought about in an organization. It helps you understand how an organization creates a value for it. Must read for all executives, it gives a new perspective on the role of HR and staff executives.
To buy this book visit >>> http://www.infibeam.com/Books/employees-first-customers-second-vineet-nayar/9781422143872.html
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